LEVEL 2 GOAL:
NEW CUSTOMER ACCOUNT/
CONTACT SYSTEM
(Project Supervisor: Customer Contact Renee V. aka Azura)

$3,600 Setup of individual customer files & customer contact system & 1 year maintenance
$400 Cost of email response service

GOAL: SET UP A FORMAL AND ALWAYS-ACESSIBLE
PATRON/CUSTOMER ACCOUNT AND SUPPORT SYSTEM
Development and maintenance of a new customer and patron management system that keeps track of rewards for pledges and preorders as well as follow-up on existing orders through a ticket/respose system


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