The Serial Squadron Cinema Cliffhanger Archive

CUSTOMER INFORMATION


SERIAL SQUADRON DVD ORDERS
Squadron DVD and CD orders are now being processed by TrepStar, an external order fulfillment service which ships DVDs on working days within 24 hours of receipt of an order. DVDs will now have printed surfaces and come shrink-wrapped. They will send out an email when the order ships with information about how to contact them if there are any questions about the order or a replacement disk is needed.


SERIAL SQUADRON BOOK ORDERS
Squadron book orders are processed by Lulu.com and these orders cannot be shipped in the same cart as DVDs. Please order them separately. Lulu usually ships orders within about 5 days from their receipt & their packing of books for shipment is excellent. Contact them with any questions about book orders.


MAIL-ORDER FORM DISCONTINUED
Since orders will no longer be shipped directly from the Squadron, the old mail-order form has been discontinued. Please do not send checks to the Squadron address for DVDs as they will no longer be manufactured by the minions here or kept in stock. Use the links provided beside each item to order books or DVDs, which will all now be made to order and shipped to you within 24 hours. If you really have no access to a computer (and if that's the case, how is it that you are reading this?) but still gotta have your serial DVDs, please contact Eric Stedman at serialhq(a)aol.com or 215 968 2514 to get a price quote for a drop-shipment.



SECONDARY USAGE OF SQUADRON CONTENT


BROADCASTERS:
Please do not make orders for single copies of Squadron DVDs.
Email Squadron Director Eric Stedman, or write us at 20012 Beacon Hill Drive, Southampton PA 18966 to discuss licensing Squadron content for broadcast. Include information about when, how and where you would like to broadcast our content and we will send you a quote for a licensing fee, or possibly waiving the fee in exchange for advertising. If you are interested in broadcasting an Archive title, we can't charge you a licensing fee but we'd appreciate a donation to the Archive in return.


DVD DEALERS:
It is illegal to copy and resell Squadron DVDs which display copyright notices without permission as they are in copyright as new editions of public domain works and include proprietary content including original musical scores, and content unique to our restorations. Many Squadron DVD titles which are in copyright to Eric Stedman may be sold commercially. If you would like to purchase Squadron DVD titles at discount rates and sell those copies to your customers. Please Email Squadron Director Eric Stedman for details and discount rates.


THEATER OWNERS and FILM PROGRAM
or CONVENTION PROGRAM PLANNERS:

You may order single copies of Squadron DVDs for perusal, but if you decide you'd like to show a chapter or entire serial at your event or theater, please Email Squadron Director Eric Stedman and we will arrange either a licensing fee or request you offer Squadron DVDs for sale at your event, from the sale of which you may keep a percentage of the profits.


LIBRARIES AND VIDEO RENTAL STORES:
Squadron DVDs may be ordered to be added to any library as non-circulating items. We do not accept orders for Squadron DVDs from video stores to be offered for public rental, and, due to the ever-increasing ease and temptation to rip and copy DVDs, we ask that you not offer Squadron DVDs for rental, but instead that you display a few copies and recommend your customers buy them instead, to help support the Archive. We have no objection, however, to contributing to your business as well. If you would like to help us by offering Squadron DVDs at your location, make a $75 deposit/donation (by check or use your PayPal account and make the payment to orders(a)serialsquadron.com), to the Archive and we will send you 3-5 copies of any of the dealer-approved titles listed above in the DVD DEALERS section you would like to offer for purchase at your location. If then you send us 55% of the sale price, you may keep 45% and pay nothing for if the titles do not sell. If you sell out of DVDs, you may then use the Dealer order options on the various DVD title pages to restock. In this way you can still offer the DVDs to your customers, transactions will help support the Archive, and you will earn more money per sale than you might from single rentals. To equip your video store with Squadron DVDs you may offer for sale, please Email Squadron Director Eric Stedman, or write us at 20112 Beacon Hill Drive, Southampton PA 18966 and tell us what titles you would like us to send.