The Serial Squadron Cinema Cliffhanger Archive

10 Customer Srv

LEVEL 2 GOAL:
NEW CUSTOMER ACCOUNT/
CONTACT SYSTEM
(Project Supervisor: Customer Contact Renee V. aka Azura)

$3,600
Setup of individual customer files & customer contact system & 1 year maintenance
$400
Cost of email response service


GOAL: SET UP A FORMAL AND ALWAYS-ACESSIBLE
PATRON/CUSTOMER ACCOUNT AND SUPPORT SYSTEM
Development and maintenance of a new customer and patron management system that keeps track of rewards for pledges and preorders as well as follow-up on existing orders through a ticket/respose system


NEXT PAGE: THE CLIFFHANGER CHANNEL